Tuesday, September 3, 2013

A note from PMDG about your order.

FSX. During the initial release, our systems suffered from a bit of stress during the first hour or so. We are finding that some customers placed orders but you may not have gotten a license key or a download link (or both!) We are going through every order by hand to verify you have what you are supposed to have. Bear with us while we do this- it should not take much longer, but we will get to all of you!

If you find yourself with a similar support issue, please do not forward a request through Facebook. Instead, please visit http://support.precisionmanuals.com/, register if you haven't already (this system does not use the same login as your eCommerce account), and send your support requests there.

Again, thank you for your patience!

PMDG
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